Job Description:
Part-time: 30+ hours
Customer Service Representative Job Responsibilities:
Serves customers by providing service information and scheduling; resolving service problems.
Customer Service Representative Job Duties:
- Attracts potential customers by answering service questions; suggesting information about other treatments and services.
- Opens customer accounts by recording account information.
- Maintains customer records by updating account information.
- Resolves product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
*Bilingual is a plus
*Accounting experience is a plus
Job Type: Part-time
Required experience:
- Customer Service: 1 year
- Answering Phones: 1 year
