Tue 20 Jul 2010
Survey Says…
Posted by Arizona Pest Control Company under General
1 Comment
Check out the results from our June Customer Satisfaction Survey.
Over 95% of respondents surveyed are currently highly satisfied with our services.
On a Scale of 1-5 with 5 being ‘well above average’ we scored an average of 4.3 or better in professionalism, customer service, quality of service, understanding customer needs, and sales staff.
Over 15% of respondents take advantage of our ‘refer a friend’ program.
Additional Comments Received on Survey:
“I love the online access; it makes my life much easier than getting things in the mail.”
“Good people to work with. very satisfied with the service”
“I appreciate the reminders when my termite inspection is due and the flexibility of scheduling the inspection (Saturday availability is a BIG plus).”
“We also had termite service. Workers were professional and did the job in the time promised”
Special Thanks From ARIZONA PEST CONTROL to everyone who participated in our survey! Be on the lookout for future surveys and giveaways!
July 30th, 2010 at 11:46 pm
Great post it’s always good to see your company get good results from a survey!